Client Solutions

CIBTvisas is proud to service clients across a broad range of industries.  Over 5 Million Travellers have used our services to obtain the travel visas and passports necessary for entry into nearly every country in the world. 

We deliver customised and flexible solutions to meet the needs of organisations of all sizes - from the world’s largest corporations to single-offices - and across industries of all types including cruise lines, tour operators and travel management companies. Organisations using CIBTvisas are able to offer their employees or customers a full range of services to facilitate fast and easy international travel.  We have the tools, experience, and global network necessary to effectively cut through red tape and expedite delivery of travel visas and passports.  

Customised Service From CIBTvisas Can Include:

  1. Customer Service Support. Fast, effective, and informed travel visa and passport experts available 12 hours a day.
  2. Management Reporting.  CIBTvisas can provide detailed reporting on a client’s account activity allowing clients to gain better insight into their total visa and passport expenditures.
  3. Important Alerts.  CIBTvisas will notify you of important updates in travel requirements and information.
  4. Onsite Service.  CIBTvisas can train and place staff at your business location or service your business needs by housing a dedicated team of support staff within our own offices.
  5. Dedicated Account Management.  For large clients, CIBTvisas can assign a dedicated account manager to manage your relationship.  This senior CIBTvisas staff member will be responsible for working on your behalf to ensure your satisfaction.
  6. Unique Services.  CIBTvisas provides a comprehensive line of unique travel services ranging from same day processing, late night drop off, airport meet and greet, and many more.  We strive to provide unmatched service to meet our client's many travel needs.
  7. Co-Branded Web Portal.  CIBTvisas can customise the website that is used by a client’s employees or customers to reflect the client’s brand and to include special messaging.
  8. Real-Time Order Tracking.  Travellers will receive an automated email when their application is received by CIBTvisas, lodged with the issuing authority, and on its way back.  CIBTvisas’s online tracking tool allows users to access real time track and trace for applications that are in process.

News and Alerts

INDIA BIOMETRICS REGISTRATION
The Indian Consulate now requires biometric data from most visa applicants and this data must be submitted at the Indian Visa Application Centre. CIBTvisas is pleased to announce the launch of a new service designed to make the securing of an Indian visa as simple as possible; our India Executive Service. We ensure that everything you need for the visas is correct and provide you access to biometric appointment times available only to CIBTvisas customers.

Concierge Service

Too busy to manage your visa or passport request?  Use the CIBTvisas Concierge Service and have a dedicated specialist manage the entire application process from start to finish. The CIBTvisas Concierge Service provides our highest level of hands-on, customised service.

Learn more about Concierge Service

Pre-Checking Service

Have an urgent visa application with tight deadline?  Use CIBTvisas Visa Pre-Check to save valuable time.  Experienced CIBTvisas specialists will review and check your documents to confirm that your application is ready to be submitted or if there is information that needs to be corrected. Pre-Check is available via email or at our offices in person (time restrictions apply).

Learn more about Visa Pre-Check